1. About Us
Flazi Farm is an Australian-based business offering custom irrigation system design and installation, horticultural consulting, and the sale of new and used hydroponic equipment.
2. Scope of Services
We offer:
- Custom design and installation of irrigation systems
- On-site and remote horticultural consultation
- Sale of used hydroponic gear (as-is)
- Software tools and farm management resources (coming soon)
Each system design is tailored to your space, and no two installs are identical. Project timelines and outcomes may vary depending on materials, environment, or third-party factors.
3. Quotes, Deposits & Payment Terms
- Quotes are valid for 14 days unless otherwise stated.
- A deposit of 50% is required to begin any custom design or installation work.
- The remaining balance is due upon completion, unless otherwise agreed.
- For product purchases through the website, payment is due at checkout.
- We accept PayPal, Stripe (cards, Apple Pay, Google Pay, Link), bank transfer, and select offline methods.
4. Refunds & Cancellations
For services:
- Deposits are non-refundable once design work has commenced.
- If you cancel before any work starts, a refund may be issued less admin fees.
- Once installation has begun, refunds are not provided unless we are at fault.
- For products:
- All used items are sold as-is and are non-returnable, unless significantly not as described.
- New items may be returned within 7 days if unopened and unused.
- Return shipping is at the buyer’s cost unless the product is faulty.
5. Shipping & Delivery
- Most items are pickup-only or delivered locally by arrangement.
- Flazi Farm does not currently offer national shipping by default. If required, contact us directly.
- We are not responsible for delays caused by couriers or third-party delivery providers.
6. Warranties & Liability
- We stand by our workmanship. Installation issues caused by design faults will be corrected at no cost.
- We are not liable for damage caused by misuse, neglect, third-party modifications, or unsuitable grow environments.
- For used gear, no warranties apply unless stated otherwise.
- In no case shall our liability exceed the original amount paid for the service or item.
7. Intellectual Property
All irrigation designs, layouts, and farm system plans remain the property of Flazi Farm unless otherwise agreed. You may use them for your own site but not redistribute, resell, or publish them without written consent.
8. Privacy & Data
We respect your privacy. Please refer to our Privacy Policy to learn how we collect, store, and use your information.
9. Changes to These Terms
Flazi Farm reserves the right to update or modify these Terms and Conditions at any time without notice. Continued use of the website or services implies agreement with the latest version.
10. Governing Law
These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of Victorian courts.
If you have questions or need clarification, please email us at sales@flazifarm.com.au before proceeding with a purchase or booking.